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Terms & Conditions

Shipping and delivery:

Our mainly focus fasted shipping and delevery. For a list of district that we deliver to and our charges, you may select your item and proceed to the checkout page as charges are based on weight & Volume. Upon entering your delivery details, we will auto calculated the delevery charges based on your given address without the need for payment or regulation. There are 2 delevery options available for customer.

  1. Inside Dhaka

Inside Dhaka: we have the fastest product delivery options inside of Dhaka. We provide our customer hand our product 24 hour or 48 hour. It might very depending upon the circumstances. Delevery might be delayed due to majeure problem political unrest, political event, national / public holidays/ official holiday. But some offer delevery time frame meintain in awareness. Easy terms and condition are applied.

  1. Outside Dhaka:

We have the fastest product delevery option in outside Dhaka. It takes approximately 3 or 5 working days to reach you from the time of order. It might very depending upon the circumstances. Delevery might be delayed due to majeure problem political unrest, political event, national / public holidays, official holidays etc. But some offer Delevery time frame maintain in awareness.

Easy terms and condition are apply.

  1. Free Delivery:

We offer a free delivery service on the occasion of a large purches and when the company promotes” gift free offers and terms and conditions are applied. This service is applicable for retail customers not for whole sale agents/ customers.

  1. Delivery fail problem:

If any delevery fail due to customer negligence, shipping address missing, or any other reason from the customer end then the customer is bound to pay the return courier charges as well as the redelivery charges.

  1. Zangmart.com office pickup

If you order before 4 pm you can pick up your order from zangmart. Com office between 4 pm to 7 pm. To avoid any delay please call us 01713048477 to schedule the office pickup.

Return policy:

Zangmart.com maintain the return policy to great regards as we every moment think of the happiness of our customers. We have a return policy of 3 days for inside dhaka and out side dhaka 7 days most of our products if the product meets certain criteria i.e. if the product is damaged or if the product was not the item which was ordered. After 3 days, inside dhaka and out side of Dhaka 7 days,the item will not be taken back and zanmart will not be held liable. Customers are requested to contact our customer care team as soon as possible for return of uncalled products.

We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. All returns are evaluated before being processed. Unless faulty, medicines, food, personalized gifts or cosmetics products which have been opened cannot be refunded or exchanged. This does not affect your statutory rights. Faulty items will be accepted up to the manufacturer’s warranty terms. If you don’t have the money receipt then zangmart will refuse to accept the return of the product.In the case of size color or if you dont like the item or  any other natural issue, the product canbe exchanged one time for free or when you pay the retun delivery charge or bring the product to our office. If its required to change more than one time then additional charge 20% of the product valu could be deducted So, we request you to choose the right products and tripe check the product detail’s or call our customer support if needed before replacing it the 2nd time.

Zangmart holds all the rights of the balance added to its account. Zangmart may refund the customer to his/her desired transsactional  process if every thing is ad it is and all over refund policy.We are good to after you the Full Refund without any question. All Offer,cashbacks and vouchers could be subjected to change upon company decision at any given moment.

Incase of any order out of stock or cancellations due to inevitable circumstances the paid amount would be refunded as the customers our company account.

Note: If there is any problem from our side we will Offer free returns or else we will charge you for the retun shipping and rest Amount will be refunded as per the above policy.

Replacement and warranty policy:

Zangmart.Com always customer provide all original products. Many of the product comes with brand warranty and some don’t warranty. If there is any warranty for any specific product, it should have clearly written on the Website, on the invoice, on tgere may have the seoarate warranty card for the different time period. Replacement warranty is valud at one time only.

Here is the ordinary first way to get replacement, if there is an issue such as

  • Manufacturing fault
  • If there is any physical damage
  • If there is any burn or similar
  • If the product is not with the main software or warranty void stickers.

 

Guide book reads:

If you have others issues with your product or purchase, please read details return policy for others terms and conditions which may help you better.

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